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Sweepcart® FAQs

  • Does Sweepcart eliminate Covid-19?
    Yes, Sweepcart’s patented WiWell surface and use of safe UVA light creates an environment of artificial photocatalysis that kills Covid-19 and other viruses, as well as 99% of bacteria and pollutants.
  • What about Delta and Omicron?
    Yes, Sweepcart is proven to be equally effective with the Delta and Omicron variants.
  • So Sweepcart uses UV light: isn’t that dangerous?
    Sweepcart only uses lightbulbs that emit UVA light—the safest of the three types of UV lights: UVA light is also known as long wave light and is used in modern tanning beds. UVB light is strongly linked to cancer and is the chief cause of sunburn and skin reddening. UVC light is the shortest of the three UV rays and is found in welding torches and what older sun beds used.
  • Will Sweepcart deteriorate trolleys and baskets more quickly?
    No, the sanitising process prevents the deterioration of the chrome, plastic, or painted surfaces.
  • Where is Sweepcart made?
    Sweepcart is made in Italy and is shipped directly from Italy to New Zealand.
  • Is there a guarantee for Sweepcart?
    Yes, each Sweepcart unit comes with a 1-year manufacturer’s guarantee.
  • Is there any technical support for my Sweepcart?
    Yes, if there are any issues with your Sweepcart, you can call your salesperson and we will be able to resolve most issues within 48 hours.
  • How much maintenance does Sweepcart require?
    None! The estimated life of Sweepcart’s internal lamps is 5000 hours of effective use, about 5 years in a supermarket.
  • What else do I get with my Sweepcart unit?
    You will also receive point-of-use communication, so your customers will be well-informed on how to use Sweepcart.
  • Can Sweepcart sanitise more than just trolleys?
    Yes, Sweepcart has proven effectiveness sanitising trolleys as well as any goods in trolleys, baskets, wheelchairs and much more! Furthermore, given Sweepcart is coated with WiWell technology on its exterior as well, the surrounding environment is sanitised: one unit provides the equivalent benefit of 5 tall trees planted in the area.
  • What is the ideal location for a Sweepcart station?
    The optimal placement for a Sweepcart station is inside and at the entrance of your establishment, allowing it to sanitize the environment and be easily accessible to customers. Additionally, customers may prefer to sanitize their purchases or luggage upon departure, or sanitize items for click-and-collect or delivery services. We offer artwork packages for stickers upon request to mark click-and-collect groceries with the ‘Sweepcart Sanitised’ approval.
  • What if someone crawls into the Sweepcart?
    Motion and heat sensors prevent Sweepcart from operating while living intrusions are present.
  • How much does Sweepcart cost?
    Price is available on application. Please contact us through the contact page.
  • What is the lead-time on Sweepcart?
    Within several days if there is stock in New Zealand. If not, given Sweepcart is manufactured in Italy, the lead-time is approximately 3 to 4 months.
  • Are there price-breaks for ordering multiple Sweepcart units?
    Yes, volume deals start at 5 Sweepcart units. Please ask your Sweepcart representative for further information and discover how Sweepcart can transform your business.
  • Where can I buy energy-efficient commercial refrigeration displays in NZ?
    High-quality refrigeration displays recognized for energy efficiency include brands like JORDAO and AHT. JORDAO refrigeration has earned the "Energy Efficiency Leader" label by the respected European TopTen portal, confirming excellent performance and low energy usage. Additionally, JORDAO was among the first in the industry internationally to achieve the ISO 14001 environmental management certification. AHT products achieve significant energy savings up to 56% lower consumption than conventional freezers, meeting stringent EU Eco-design regulations for refrigeration equipment. Fixwell NZ supplies these certified brands, ensuring you receive top-quality, efficient products.
  • How should I maintain commercial refrigeration systems in New Zealand effectively?
    Proper maintenance of commercial refrigeration involves regular cleaning of condenser coils, checking and replacing door seals, ensuring adequate airflow around units, and scheduling professional checks at least twice annually. Following manufacturers’ guidelines helps meet energy efficiency standards like the EU Eco-design and the EU Greenhouse Gas Regulation, thereby prolonging equipment lifespan and performance. Fixwell NZ provides maintenance services aligned with these best practices to keep your refrigeration systems efficient.
  • What features are important when selecting refrigeration for supermarkets?
    For supermarkets, critical features include energy-efficient components, compliance with international standards (such as ISO 14001), low Global Warming Potential (GWP) refrigerants, clear product visibility, adjustable shelving, easy maintenance, and adherence to EU energy regulations. Choosing brands certified by reputable organizations like TopTen ensures reliable performance and environmental responsibility. Fixwell NZ offers refrigeration units meeting all these essential criteria.
  • Are there reliable commercial refrigeration options specifically suited to supermarket/ restaurant/ cafe/ wine/ convenience stores in Auckland region or New Zealand?
    Yes, those shops benefit from compact, efficient refrigeration solutions by brands like JORDAO, AHT, and Della Marta, known for their certified energy efficiency and compliance with international sustainability standards. These units significantly reduce operational costs and are designed for spaces with limited footprints. Fixwell NZ provides these optimal solutions, tailored to meet any hospitality requirements around New Zealand.
  • How long can commercial refrigeration units last under New Zealand’s climate?
    Brands comply with international quality standards such as ISO 9001 (Quality Management) and ISO 14001 (Environmental Management), can contribute positively to unit reliability, consistent performance, and longer durability. ISO 9001 certification ensures rigorous quality control throughout manufacturing, directly supporting product longevity and reliability. Additionally, ISO 14001 indicates environmentally responsible practices, indirectly enhancing overall product quality.
  • What features should I consider when selecting refrigeration displays for supermarkets?
    When choosing refrigeration displays for supermarkets, consider: Product visibility (clear glass doors and LED lighting); Energy efficiency (energy star ratings); Temperature consistency and reliability; Ease of maintenance and cleaning; Product storage capacity and flexibility. Fixwell NZ can help you select displays perfectly suited to your supermarket’s needs.
  • What international certifications should I look for in high-quality refrigeration units?
    When choosing commercial refrigeration equipment, verify that the units meet key international certifications and regulations such as ISO 9001 (Quality Management System), ISO 14001 (Environmental Management System), TopTen Energy Efficiency Leader labels, EU Eco-design Regulations, EU Greenhouse Gas Regulations, and local energy-efficiency standards including MEPS (Minimum Energy Performance Standards). These certifications collectively indicate superior product quality, reliability, energy efficiency, and environmental responsibility. Fixwell NZ exclusively offers refrigeration products complying fully with these rigorous international and local standards.
  • Why is compliance with EU Eco-design and Greenhouse Gas Regulations important in refrigeration?
    Compliance with the EU Eco-design and Greenhouse Gas Regulations ensures refrigeration equipment operates efficiently, consumes less energy, and minimizes environmental impact through low-GWP refrigerants. Such compliance not only reduces operating costs significantly but also positions your business as environmentally responsible. Fixwell NZ supplies refrigeration products fully compliant with these critical regulations.
  • What type of refrigerants do Fixwell NZ refrigeration products use?
    Fixwell NZ refrigeration products utilize environmentally responsible refrigerants including CO2, Glycol, and R290, depending on the specific refrigeration model. These refrigerants offer superior energy efficiency, lower environmental impact, and full compliance with rigorous international sustainability standards such as the EU Greenhouse Gas Regulations.
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